What are the best steps for troubleshooting a Windows Printer
What are the best steps for troubleshooting printing to a Windows printer from Cache. The printer has been configured in the Windows Printer Manager and has been able to print a test page (from the windows print manager).
The device has been configured in Cache -> Sys Admin -> Config -> Device Settings -> Devices with properly formatted |PRN|printer device name and "W" for open parameters and 101 for Alias.
From a command prompt, O 101 U 101 write something U 0 C 101 doesnt output anything to the printer, but does create a document in the Windows print spooler.
What steps should one take to troubleshoot this problem.