· May 18, 2021

Trakcare using document

Hi, the hospital has deployed a set of TrakCare, but there is no document about TrakCare, including the implementation document of InterSystems installation of TrakCare and relevant management and maintenance documents. Could you please provide them?The hospital bought a complete set of products, should have relevant use documents.At the very least, there should be a relevant basic manual.

Product version: HealthShare 2017.2
Discussion (1)0
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Hi Yujun, for customers using TrakCare, we are providing user manual and relevant documents based on users actual workflow and requirements as you mentioned, especially for long term customers like you, there should be bunch of documents. I will suggest you to ask them to HIS team internally. Also, about system installation, training has been delivered to you and be free to open ticket in trc if you have any further requirements on this. Thank you.