Written by

Question Farman Ullah · Nov 11, 2023

Management portal is displaying HTTP 500 Error

Hello, 

I have a situation where Intersystems Cache (2018.1.8) terminal and studio sessions are fully functional, but the Management Portal is not accessible. 

It is displaying the "HTTP 500 Internal Server Error" message. I have checked and my user account is Enabled and not disabled.

Thank you,

Farman 

Product version: HealthShare 2018.1
$ZV: cache for Windows 2018.1.8

Comments

Ben Spead · Nov 12, 2023

see if the CSPSystem user is still disabled

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Farman Ullah  Nov 12, 2023 to Ben Spead

Yes, CSPSystem user is also enabled. 

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Farman Ullah  Nov 12, 2023 to Farman Ullah

UPDATE: Issue Resolved. 

The CSP.in was showing no login for CSPSystem user, once that has been updated and the CSPSystem user password was updated using Cache Terminal then I have access to the Management Portal.

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