Getting Error while sending the data from Outbound operations to Inbound Service

Question

Question

Madhumohan PEDD... · Feb 20, 2023

Hi, I am facing below error while sending the data from one namespace to another namespace.

ERROR <Ens>ErrFailureTimeout: FailureTimeout of 15 seconds exceeded in EnsLib.TCP.PassthroughOperation; status from last attempt was ERROR <Ens>ErrOutConnectionLost: Lost TCP Counted Read connection to xx.xxxx.xxs- detected via ERROR <Ens>ErrException: <READ>zReadCountedStream+10 ^EnsLib.TCP.CountedCommon.1|Block Count -- logged as '-'
number - @'
Else { Read tLenStr#4:pStartTimeout Set tTimedOut = '$Test }'

Sender Version is Ensemble 2017.1

Receiver version: HealthConnect:3.5.0

Can some one please help me on this?

Regards,

Madhu

Product version: Ensemble 2017.1

Discussion (3)1

Log in or sign up to continue

score 0 · Answer 1 · 2023-02-20T06:56:59-05:00

It might not necessarily fix the issue but have you tried increasing the FailureTimeout setting on the operation?

Depending on the server spec / what your process is doing, it might be exceeding the 15 seconds. You can set it to -1 to keep trying.

score 0 · Answer 2 · 2023-02-20T07:13:50-05:00

Hi Daniel,

I tried to change it from 15 to -1 but still the same issue is coming..

in the jobs section it is showing me connected but status is retry

getting below error now.

ERROR <Ens>ErrTCPReadBlockSizeTimeoutExpired: TCP block size Read (4) timeout period (30) expired

Regards,

Madhu

score 0 · Answer 3 · 2023-02-21T04:23:42-05:00

Hi Madhu,

Without knowing what data your sending across and how you're processing it, it's hard to diagnose further. Do you expect the processing to take longer than 30 seconds? If so, you can tweak the connection settings on the operation and service to allow for longer. Do you see the any errors on the service in the namespace you're sending too?

If not it would be worth double checking the connection setup and the contents of the message to make sure everything is correct.