James DeLurgio · Jun 13, 2019

Access Denied to Management Portal after launching Iris for Health from AWS


I'm new to Iris for Health and I'm trying to get some experience using it.  I've subscribed to the Intersystems Iris for Health software in AWS marketplace.  I successfully spun up the EC2 instance with the default security group.  The try-iris instance is healthy and successfully starts within EC2.  I've also successfully changed the default password too.

 However, I'm unable to authenticate into the management portal.  The portal launches okay though I keep getting an access denied.  I'm also unable to authenticate into a session from the EC2 instance.


Has anyone run into this issue and found a fix?



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Hi JD,

I am able to reproduce this problem. I am looking into it and I will update here when I have more information.

The IRIS for Health Community Edition listing on AWS is scheduled to updated this week with the 2019.2 version. If this is a bug it will be fixed in the update. 



Thanks Joe.  

Also, I did successfully spin up Intersystems Iris Community Edition on AWS and did not run into this issue.  It appears specific to Iris for Health Community Edition.

James DeLurgio