Announcement
· 15 hr ago

Beta testers needed for our upcoming InterSystems CCR EHR Application Specialist certification exam

Hello InterSystems EHR community, 

InterSystems Certification is currently developing a certification exam for CCR Tier 2 users, and if you match the exam candidate description below, we would like you to beta test the exam! The exam will be available for beta testing starting January 27, 2026. 

Beta testing will be completed March 28, 2026.

What are my responsibilities as a beta tester?

As a beta tester, we ask that you schedule and take the exam by March 28, 2026. The exam will be administered in an online proctored environment free of charge (the standard fee of $150 per exam is waived for all beta testers). The InterSystems Certification team will then perform a careful statistical analysis of all beta test data to set a passing score for the exam. The analysis of the beta test results typically takes 6-8 weeks, and once the passing score is established, you will receive an email notification from InterSystems Certification informing you of the results. If your score on the exam is at or above the passing score, you will have earned the certification!

Note: Beta test scores are completely confidential. 

Interested in participating? Read the Exam Details below. 

Exam Details

Exam title: InterSystems CCR EHR Application Specialist

Note: InterSystems now offers two EHR products built by the same team and based on the same systems and processes. TrakCare serves as the foundational platform, while IntelliCare extends this foundation with additional features and capabilities. Both products share the same core infrastructure. Therefore, when referring to features common to both products - such as those covered in exam topic list - the term InterSystems EHR is used.  

Candidate description: An EHR application specialist who:: 

  • Uses Tier 2 CCRs to document and process change workflows,
  • Makes configuration changes in InterSystems EHR, and
  • Transports and deploys configuration changes across environments.

Recommended practical experience: Independently progress at least 50 Tier 2 CCRs and/or approximately 6 months full-time usage.

Recommended Preparation: Review the following:

Exam practice questions: A set of practice questions is provided here to familiarize candidates with question formats and approaches.

Number of questions: 81

Time allotted to take the exam: 2 hours

Exam format: Questions are presented in two formats: multiple choice and multiple response.

System requirements for beta testing

  • Working camera & microphone
  • Dual-core CPU
  • At least 2 GB available of RAM memory
  • At least 500 MB of available disk space
  • Minimum internet speed:
    • Download - 500kb/s
    • Upload - 500kb/s

Exam topics and content

The exam contains questions that cover the areas for the stated role as shown in the exam topics chart immediately below:

 

General Concepts (14) CCR Tier 0 (21) CCR Transport (19) CCR Tier 2 (27)

1. Describes basic change control concepts

  1. Defines change control as a concept
  2. Discusses the benefits of change control and the risks of not having it
  3. Defines source control alone and in the context of change control
  4. Names tips for successful use of change control

2. Describes change control with InterSystems

  1. Describes change control tools used within InterSystems including CCR and Perforce

3. Describes CCR and its main concepts

  1. Defines CCR First Principles
  2. Identifies the workflow order between the 4 possible CCR Primary environments
  3. Defines the term CCR system
  4. Defines the term CCR Transport and describes the movement of changes between environments, CCR, and Perforce
  5. Defines the terms Perforce branch, Item, and ItemSet
  6. Describes CCR Usage Tiers and gives examples

4. Performs basic tasks in CCR

  1. Navigates the CCR homepage, main menu, and main pages
  2. Accesses documentation and FAQs
  3. Defines the terms State, Phase, and Transition

1. Progresses a Tier 0 CCR

  1. Defines the terms Organization, Responsible Organization, Site Code, System, and System Code
  2. Creates a Tier 0 CCR Record
  3. Describes use of fields available when creating a CCR
  4. Recalls who can pass peer reviews in the CCR workflow from IN_PREP to CLOSED
  5. Documents every state from In_PREP to Closed in a BASE-TEST-LIVE workflow including peer reviews
  6. Selects the correct transition for deferred deployments.
  7. Transitions CCRs to the next state
  8. Performs the markPREPComplete transition
  9. Identifies the workflow for failPeerReview
  10. Performs the markAcceptanceFailed
  11. Describes markValidationFailed transition, including best practices
  12. Describes the importance of Peer Reviews
  13. Describes the importance of closing CCRs
  14. Recalls in which state an authorization is needed to progress a CCR
  15. Implements and tests changes in correct states of the workflow
  16. Locates and uses CCR Transition History
  17. Identifies and uses the env token

2. Uses Auxiliary Tools and Transitions

  1. Reassigns CCRs
  2. Describes the effect of Peer Review routing configuration options including System Architects and Default Peer Reviewers
  3. Recalls when a CCR can and cannot be merged
  4. Performs merge transitions and interprets results

1. Describes CCR Transport Basics

  1. Describes CCR Client Tools
  2. Describes CCR Transport workflows for disconnected environments, including uploading ItemSets from BASE to CCR and deploying ItemSets from CCR to TEST/LIVE
  3. Deploys ItemSets using best practices
  4. Describes the automatic preview integration on passPeerReview transition
  5. Identifies states and transitions with possible Perforce and/or ItemSet activity
  6. Uses CCR Transport best practices including the importance of cancelling CCRs properly

2. Describes CCR Transport Tools and terminology in the CCR Record

  1. Defines the term changelist
  2. Locates and identifies available meta data for submitted changes
  3. Logs into Perforce in CCR
  4. Describes diff chunks and merge conflicts
  5. Finds and interprets list of ItemSets associated with a CCR
  6. Defines and identifies the importance of baselining

3. Describes CCR best practices and debugging techniques

  1. Uses Catch-up CCRs
  2. Uses the revision history
  3. Locates and interprets error messages
  4. Uses transport log to retrieve additional error details
  5. Identifies cause and solution for merge conflicts
  6. Identifies and describes how to resolve errors in bundle and upload validation
  7. Describes options if uploaded to wrong CCR

1. Uses Tier 2 CCRs to safely progress changes made in InterSystems EHR applications

  1. Identifies when it is appropriate to create a change session in BASE
  2. Recalls what is required in order to create a change session
  3. Uses Change Control Menu within the InterSystems EHR side menu (bundle list)
  4. Uses the Find GUID tool
  5. Uses the Change Control menu to undo changes in the correct order
  6. Uses the Change Control screen to bundle and upload changes
  7. Identifies how security groups impact the visibility of Change Control menus
  8. Recalls the importance of the exclusion list
  9. Recalls how Code Table Overrides impact configuration changes
  10. Identifies how and when to deploy ItemSets in workflow

2. Recalls features of the CCR Tier 2 User Interface

  1. Identifies whether a source control issue is related to TCC
  2. Identifies whether a source control issue is related to CCR
  3. Recalls the function of the GUID Prediction in the CCR UI
  4. Recalls the importance of the "Create ItemSet" button in the Perforce Details section
  5. Recalls when to use the "Perforce Integration" feature in the Perforce Details section

3. Debugs CCR errors

  1. Distinguishes between primary key and GUID
  2. Recalls what ElementXML is and how to view it
  3. Identifies scenarios where support needs to be contacted
  4. Recalls why an ItemSet does not show up in an ItemSet list
  5. Recalls what an Advanced reassign is
  6. Recalls what to do when an itemset becomes stale
  7. Recalls what to do when a token becomes invalid
  8. Cancels and backs out of CCRs
  9. Uses the Restore To Base flag
  10. Resolves circular dependencies between CCRs
  11. Resolves missing GUID errors
  12. Identifies cause and solution for misaligned GUIDs

 

Instructions: 

Please review the following instructions for scheduling and buying an exam:

  1. From our exam store, log in with your InterSystems Single Sign-On (SSO) account.
    1. If necessary, please register for an account.
  2. Select InterSystems CCR EHR Application Specialist - Beta (CCE-Beta) and click Get Started.
  3. Verify system compatibility as instructed. The Safe Exam Browser download requires administrative privileges on your device.
  4. Run the setup test to ensure the device satisfies the exam requirements.
  5. Schedule your exam – this must be done before checking out. The exam must be taken at least 24 hours after, but within 30 days, of scheduling the exam.
  6. Review the InterSystems Certification Program Agreement.
  7. Confirm your appointment. You will receive an email from Certiverse with your exam appointment details.
  8. You can access your reservations and history through the Exam Dashboard available through the MY EXAMS menu.

Below are important considerations that we recommend to optimize your testing experience:

  • Read the Taking InterSystems Exams and Exam FAQs pages to learn about the test-taking experience.
  • Read the InterSystems Certification Exam Policies.
  • On the day of your exam, log in to Certiverse at least 10 minutes before your scheduled time, launch the exam under MY EXAMS, and wait for the proctor to connect.
  • Please have your valid government ID ready for identification. The proctor will walk you through the process of securing your room and releasing the exam to you. 

You may cancel or reschedule your appointment without penalty as long as the action is taken at least 24 hours in advance of your appointment. The voucher code will reactivate and you can use it to reschedule the exam.

Please contact certification@intersystems.com if you have any questions or need assistance, and we encourage you to share any feedback about the exam, whether positive or negative.

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