How do I get a new license key for an expired community edition?

Question

Question

Michael Poxon · Jun 2, 2023

I haven't used the product in a while but just discovered it won't start because the key is expired. Is it possible to get a new one?

Product version: IRIS 2022.1

$ZV: IRIS for Windows (x86-64) 2022.1 (Build 209) Tue May 31 2022 12:32:18 EDT

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Luis Angel Pére... · Jun 2, 2023

Have you tried to update your 2022.1 version with the last one? You just need to run the installer of the last version to launch the update.

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score 1 · Answer 1 · 2023-06-02T15:12:02-04:00

you can reach out to your account manager to get an updated key if you need to stay on the same version of the Community Edition

score 1 · Answer 2 · 2023-06-02T16:21:29-04:00

Well...I was hoping there was a way to convert this into a never-expire thing, but I am downloading the latest version and will upgrade. Thanks for the feedback!

score 1 · Answer 3 · 2023-06-02T21:59:49-04:00

you can get a longer-lasting license from your account manager. the sort term license is the embedded one that ships by default

score 1 · Answer 4 · 2023-06-05T06:14:31-04:00

In case of IRIS Community Edition just download the newest desktop version or pull the latest docker image - both will contain the refreshed license