Error when searching for a patient with medications on clinical viewer

Question

Question

Ephraim Malane · Oct 17, 2022

#HealthShare

Hi Community,

I am getting the below error when searching for a patient who has medications on the clinical viewer.

What could be the issue?

Product version: IRIS 2020.2

Discussion (3)4

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score 0 · Answer 1 · 2022-10-18T09:26:13-04:00

David Marcus · Oct 18, 2022

Don't know. If you reset the Clinical Viewer, does the error stop?

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score 0 · Answer 2 · 2022-10-18T09:27:58-04:00

David Marcus · Oct 18, 2022

Oh. Maybe some bad data. If you need this to work, you should probably contact Support.

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score 0 · Answer 3 · 2022-10-18T15:56:55-04:00

I've run into something similar but with a different streamlet type. The subscript error indicates that it is getting a null value which it expects to be non-null. I would suggest looking at the medication streamlet and ensuring that all of the required fields are defined. It might be the Medication.OrderItem.Code is null.