Question
· Dec 2, 2021

Synchronization failed

I need help with resolving this issue of Synchronization failing.

13:55:46.338:HS.Director: Switching to namespace 'MYPORTAL' [Foundation]
13:55:46.450:Ens.Director: Production 'MYPORTALPKG.HSCOMMProduction' starting...
13:55:46.589:....HSCOMMProduction: Table synchronization state: Waiting
13:56:01.604:....HSCOMMProduction: Startup Error 0 =‰Synchronization failed*zOnStart+50^HS.Util.AbstractProduction.1
MYPORTALÞ.e^zOnStart+50^HS.Util.AbstractProduction.1^2(e^zStartProduction+41^Ens.Director.1^1(e^zStartProduction+8^%SYS.Ensemble.1^1'e^zStartProduction+8^Ens.Director.1^1-e^zinvokeMethod+22^|"HSLIB"|HS.Director.1^1*e^zinvokeAll+28^|"HSLIB"|HS.Director.1^1(e^zStartAll+1^|"HSLIB"|HS.Director.1^19e^zStartProductions+2^|"HSLIB"|HS.UI.StartStopFrame.1^10e^zOnPage+24^|"HSLIB"|HS.UI.StartStopFrame.1^18e^zPage+9^|"HSLIB"|EnsPortal.Template.standardPage.1^2$e^CSPDispatch+480^%SYS.cspServer^2$d^CSPDispatch+274^%SYS.cspServer^1&d^zProcessRequest+1^%CSP.Session.1^1!d^Request+668^%SYS.cspServer2^1 d^Request+25^%SYS.cspServer2^1&d^zProcessRequest+1^%CSP.Request.1^1d^css+43^%SYS.cspServer2^1 d^SuperServer+55^%SYS.SERVER^3d^^^0
13:56:01.608:Ens.Director: ERROR #5001: Synchronization failed
13:56:01.609:Ens.Director: ERROR #5001: Synchronization failed
13:56:01.609:HS.Director: Switching to namespace 'MYPORTALREPORTS' [Foundation]
13:56:01.644:Ens.Director: Production 'MYPORTALREPORTS.ReportingProduction' starting...
13:56:03.182:Ens.Director: Production 'MYPORTALREPORTS.ReportingProduction' started.ERROR #5001: Synchronization failed
Product version: IRIS 2020.1
Discussion (2)2
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I feel like a broken record, but InterSystems Support is pretty awesome and probably a better place to start for deeper HealthShare issues than the Developer Community. (And at first glance this seems like a deeper HealthShare issue.) Though it would be great if you could circle back and say what the solution was once you have one in case someone else runs into this!