FTP(S) Inbound Adapter connecting and disconnecting with "PROT P" error
Dear Community,
I need to collect a file from an FTP server over FTPS.
I have the :
- credentials saved correctly
- correct host and port informatoin
- correct filepath I am trying to collect from
- I have setup the SSL configuration in System > Security Management > SSL/TLS Configurations and this tests sucessfully
When I run the business service to connect it connects, but soon after connecting it fails to open the directory:
| Type | Time | Text | ID |
|---|---|---|---|
| Error | 2020-06-23 14:42:06.542 | ERROR <Ens>ErrFTPListFailed: FTP: Failed List for *.txt (msg='PROT P required',code=521) | 36581958 |
| Info | 2020-06-23 14:42:06.277 | ConfigItem 'ClincalVision Results from LDH FTP' (ClinicalVision.Service.LDHFTPService) started in job 31540 | 36581957 |
| Info | 2020-06-23 14:42:06.277 | Connected to FTP Server '<server address>:<port>/CV_L&D_FTPS/SSL='FTPS_LDH*' at path '/ENHT-TIE' using Credentials 'CV_L&D_FTPS' |
I have changed the server address in the logs
I have tested the credentials with a certificate key from the server and the WinSCP client can collect the file successfully.
I've seen in another post we need to state the PROT P protocol, but the invoked commands to not exist in the EnsLib.FTP.InboundAdatper or the Enslib.FTP.Common classes.
Regards
Stuart