Hi,

We're having an issue with some messages being sent to a downstream system from Healthshare.  Part of the free text in the NTE segment is displaying with special characters on the system front-end but is not present in the HL7 message that we send to them.  We are guessing that this is a result of some of the text being copied and pasted from something like MS Word. The '?' on their system is just representing an invalid character. 

Is anyone aware of a way to prevent this occurring? We are sending the messages using the 'cp1252' encoding.

Hi, 

We're having an issue with an inbound message to a Healthshare Business Service where the '£' sign is not being recognised and is being passed onto our downstream systems as '?'.

NTE|1|ODRCMNT|test!���comments  �  for  pou$nd si�n

We are using the 'latin1' selection for the Encoding.

Does anyone know the correct Char Encoding to use to remedy this issue?

Regards,

Martin