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#Worldwide Response Center (WRC)

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Worldwide Response Center (WRC) - is InterSystems support service.We provide expert technical assistance to our customers 24 hours a day, every day. We maintain support advisors in 15 countries around the world and have specialists fluent in English, Spanish, Portuguese, Italian, Welsh, Arabic, Hindi, Chinese, Thai, Swedish, Korean, Japanese, Finnish, Russian, French, German, Hebrew, and Hungarian. Every one of our clients immediately gets help from a highly qualified support specialist who really cares about client success.

This message contains three recent HealthShare Advisories, which are available below.

  • Advisory: ODS Not Storing Observations When Terminology Translations Are Used
  • Advisory: Composite Record Definition Must Reference Implemented Linkage Definition
  • Advisory: Potential for Outdated Terms of Use to be Presented in Personal Community

These advisories are also on the InterSystems Product Alerts and Advisories page

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InterSystems has corrected a defect that can lead to missing resource data in FHIR search results.

This problem exists for:

  • HealthShare Unified Care Record 2020.1.0 b7015

This defect occurs due to an incorrect resource being deleted from the search index. Subsequent FHIR Resource requests against the FHIR Repository may return incomplete results due to that missing index. Any type of FHIR resource data can be lost, and depending on when the defect occurs, the same FHIR request could return different result sets.

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InterSystems has corrected two defects that affect online backup of very large databases. Backups taken via external methods, such as snapshots or direct file copies, are not affected. These defects exist in all released versions of all InterSystems products.

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InterSystems has corrected two defects that, in rare circumstances, can result in data integrity corruption after running global compaction, database compaction, or database defragmentation. InterSystems recommends avoiding these utilities until after applying the corrections listed below.

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This message contains three recent HealthShare Advisories, which are available below.

These advisories are also on the InterSystems Product Alerts and Advisories page

  • Advisory: Patient data is missing in the HSAA.PatientNumber table
  • Advisory: The UpdatePlan for all cubes and cube groups is set to be Manual instead of BuildSynch
  • Advisory: Slow DELETE query during Health Insight data ingestion

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Announcement
· Feb 13, 2020
Class Queries

Class Queries in InterSystems IRIS (and Cache, Ensemble, HealthShare) is a useful tool that separates SQL queries from Object Script code. Basically, it works like this: suppose that you want to use the same SQL query with different arguments in several different places.In this case you can avoid code duplication by declaring the query body as a class query and then calling this query by name.

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Question
· Jan 21, 2020
Use MDX

Hi there,
We need your help, in the build pivot with DMX, we don't can run the pivot. The MDX use is:

WITH MEMBER [Measures].[CondicionesContCompleta] AS ( IIf([Measures].[CondicionesContCompleta] = Null, 0,[Measures].[CondicionesContCompleta] ) ) SELECT NON EMPTY ( [Gerencia].Gerencia].[Gerencia] ) ON ROWS, NON EMPTY ( [Measures].[CondicionesContCompleta] ) ON COLUMNS FROM [Condiciones]

and when we executed the pivot display the next dialog.

Error#5001: Expected operator within tuple: ('SELECT' @pos 156)(2)

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Question
· Dec 24, 2019
JDBC connection issue

I am using the below code in my REST service and it throws the error "java.lang.NoClassDefFoundError: com/intersys/jdbc/CacheDataSource] with root cause
java.lang.ClassNotFoundException: com.intersys.jdbc.CacheDataSource
"

Surprisingly when i am using the same code in a static main method its running perfectly.

package webapps.services.datamgmt.webapps;

import java.sql.Connection;
import java.sql.ResultSet;
import java.sql.SQLException;
import java.sql.Statement;

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I am currently working on an Upgrade to HealthShare 2019.1.1. As described in the steps once the upgrade was complete to run $system.OBJ.Upgrade(). When I run $system.OBJ.Upgrade() , it is not finding any classes to update. However I am getting an Error 5116 on one of my Productions...

Class dictionary version for '%1' is out of date, please run upgrade utility $system.OBJ.Upgrade()
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InterSystems has corrected several critical defects that can result in data integrity issues. These defects were identified and corrected within a short time, so InterSystems has simplified the upgrade process by consolidating them into a single package. The effects of encountering these defects may not always be visible.

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InterSystems has corrected a defect in applications that use Unicode character 223 (ß). This defect can result in incomplete query results, class compilation errors, and removal of custom SQL privileges.

This problem occurs on systems that are running or have previously run on:

  • Caché and Ensemble 2018.1.0, 2018.1.1, and 2018.1.2
  • HealthShare Health Connect (HSAP) 15.032 on Core versions 2018.1.0, 2018.1.1, and 2018.1.2
  • HealthShare Health Connect 2019.1
  • InterSystems IRIS data platform – all currently released versions
  • InterSystems IRIS for Health – all currently released versions

The defect is triggered by data and component names containing Unicode character 223 (ß). In the versions listed above, an uppercase conversion incorrectly maps that character to Unicode character 7838 (ẞ). Applications perform this uppercase conversion using features such as $ZCONVERT and %SQLUPPER.

Problems can occur when accessing data or classes created or modified on a product with a different uppercase conversion than the one currently in use.

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