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#System Administration

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System administration refers to the management of one or more hardware and software systems.

Documentation on InterSystems system administration.

We have messages that are in a queued state for various reasons and when we do a manual shutdown of the instance, they are moved to a Suspended state. I thought I saw in the documentation somewhere a setting to make sure these messages stay in a queued state and not suspend them. Can someone confirm and point me in the correct location for that documentation, as I am trying to ensure that if we do have to manually shutdown a instance, someone doesn't have to remember to go back in and check for suspended messages and resubmit them?

Thanks

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Hi all,

We have a big problem because we have the following message when I try to open the messages in a production.

ERROR <Ens>ErrException: <DATABASE>zfindStatement+29^%SQL.DynamicStatement.1 ^%sqlcq("MYNAMESPACE","Query",8,"Gns8AZO5dJclytqv13l9gUuLUyo=",""),c:\intersystems\healthshare\mgr\cache\ -- logged as '-' number - @''

SOURCE ELEMENT: %ZEN.Component.tablePane (resultsTable)

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To prepare a migration to IRIS I use Docker images.
The (aged) application is built around Caché Terminal
And on Windows, IRIS uses the same ctelnetd.exe as Caché.

In my Docker installation, Telnet Settings are just grayed out in SMP.
and my Terminal can't 'connect.
Port mapping is OK and verified with TCP

Working from the console in Docker with the whole set of ESC and
screen formatting is not acceptable.
We tried WebTerminal but there is just no Partition behind as in Terminal.

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Does the Caché installer do all of the necessary setup for using Atelier when upgrading a pre-Atelier instance?

I just upgraded an Ensemble 2016.1 instance to 2016.2 and the /api/atelier web application wasn't created automatically. Aside from creating this web application is there anything else that needs to be done to support Atelier?

** UPDATE **
See my comment below -- this was caused by a permissions problem during the upgrade. After fixing the permissions problem and upgrading again Atelier works.

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Hi everyone!

We have many severs (DEV, QA and LIVE) besides many other slave servers (about 133) that are running Caché instances. Before writing this utility myself, I would like to know if anyone has done it before. We need to change the SuperUser password and do other credential setups like this on all of these servers and we don't want to do it one by one.

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Is it possible to make the cache terminal available over a mirrored vip address for a healthshare mirrored environment? So that connecting to a terminal for a mirrored environment will always connect to the Live Node?

I'm looking to write a Powershell script to run against the system and need to connect to the Live Node in a mirrored setup. Is this possible or am I going to have to log onto each node to establish which is Live. Or does this even matter?

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Our development server is set up to automatically keep the .INT code of compiled classes and routines, but the live servers are set to not keep the .INT code.

I know how to set the system to keep this code ($SYSTEM.OBJ.SetQualifiers() ?) but what are the ramifications of keeping this code on the live servers? Is it just a space issue? I always thought it was to keep the code more private.

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Question
· Oct 13, 2022
JDBC Gateway Server Crash

I am trying to troubleshoot an issue I am having with the JDBC Gateway Server crashing at the %SYS level. I have numerous Linked Tables that are using JDBC to connect to a MS SQL database/tables to query values. I have written queries in other class files and within the class definition of the linked table to do the queries.

1. Should I be running the query in the class definition of the linked table as a class method? or is it best practice to run the query as a class method outside of the class definition of the linked table?

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Hi All -

Our environment has multiple instances of HealthShare installed and most are on separate VMs/servers. Does anyone have any ideas on how to efficiently manage user accounts across all of these multiple instances of HealthShare? As you can imagine, creating 10 separate Cache accounts on each instance during onboarding of new associates is cumbersome and tedious as is disabling them. We have yet to integrate with AD but we do have a Cyberark initiative under way but it is in the very early stages.

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We have noticed in the course of the last 18 days our CACHE.dat has grown by 20 GB. Is there a way we can break down the data in CACHE.dat to see what could be growing in size?

Let me state it another way.....Is there a way to see what space an Operation/Service/Process is taking up within a certain Production?

Thanks

Scott Roth

The Ohio State University Wexner Medical Center

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Hi, we suddenly noticed that one of the edge storage increased by 30% and it was due to ERROR globals which was throwing repeated error for 7 days and it consumed 35GB space. Is there a way to log the storage of edge production on daily basis and compare the increase in storage with previous day and if increase is 5% more than trigger an email to system admit to look why the storage increased suddenly.

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We are migrating from AIX to Linux and part of our testing is trying to figure the best method to migrate the code. I am trying to export an entire Production, however I keep running into an error...

Error generating export list for production osuwmc.TestClin and all items may not be listed.
ERROR #5002: Cache error: <CLASS DOES NOT EXIST>zgetRecordandComplexMapClasses+34^Ens.Config.Production.1 *(No name)

I went through any Complex Record Maps, and recompiled them but I am still getting the same error

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In System Administration | Configuration | System Configuration | Journal Settings there is a check box for Freeze on error.

From reading the documentation, it sounds like the choice to freeze on error is one of system availability vs system integrity.

Curious to know whether Ensemble users choose to freeze on error or not.

If you have a best practice recommendation based upon your experience or knowledge, that would be helpful information too.

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We are successfully using System Default Settings to manage differences in settings across environments where the production and underlying code are otherwise identical. However, the TestingEnabled and LogGeneralTraceEvents settings don't appear to be settable via this mechanism. While we appear to be able to set them on the SDS page, they do not show up as selectable when resetting the settings on the Production Settings tab in the management portal - see screenshots below.

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We are getting more and more request wondering if we could send/receive data via HTTPS to the outside world from within our Hospital Network. As you can imagine our Ensemble/Cache productions are not exposed to the DMZ or has access outside of the network. We only communicate with external vendors through a VPN, so communicating not using a VPN is rather new to us.

Currently there is a project to get rid of using Proxy, and instead of through a Load Balancer that can use rules to filter out traffic, which adds another layer of complexity.

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