Article
· Oct 24, 2016 4m read
DeepSee Troubleshooting Guide

The goal of this “DeepSee Troubleshooting Guide” is to help you track down and fix problems in your DeepSee project.

If the problem can’t be fixed by following the guidelines, you will at least have enough information to submit a WRC issue with DeepSee Support and provide all the evidence to us, so we can continue the investigation together and resolve it faster!

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How are we doing THIS year versus the same period LAST year?
This is a common need in Business Intelligence. In fact, many design specifications for reports make use of a comparison between a selected period (year, quarter, etc) up to a certain date (for example November 15th, 2016) and a summary of the same information for the previous year (i.e. up to November 15th, 2015).
This post shows how to implement this in DeepSee.

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Whether you are accessing DeepSee for the first time ever or you are configuring DeepSee on a new instance, there are two common issues that are encountered after clicking on the “DeepSee” option in the System Management Portal.

Issue #1: Architect/Analyzer is grayed out!

Issue #2: DeepSee must be enabled before use.

Issue #1: Architect/Analyzer is grayed out!

There are two common causes for this problem.

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Today my customer ask me a question about how to write the MDX with a summary row however this row with different aggregate functions for each column.

We know in DeepSee analyzer has pivot table option "Summary", user can select sum, avg ... aggregate functions to get the summary row/column. However we can not specify different aggregate function for each measure column.

Here show the example to use All level and IIF function achieve that. see the example (Holefood cube in Sample namespace) below

WITH MEMBER measures.[with avg summary info] AS

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Hi-

I am trying to figure out how to compare two dimension values in a MDX query such that records where two dimension values are the same will be filtered out.

To test this, I have modified the HoleFoods cube in SAMPLES namespace to have a new dimension called RandomRegion

I want to create a MDX query where the [Outlet].[H1].[Region] value is not equal to the [RandomRegion].[H1].[RandomRegion] value.

Here's the query I need to add the filter to:

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In DeepSee, having a customer account cube. The cube includes a time dimension AccountCreationDate.

How do you create a calculated measure to get the total number of accounts from the beginning to a certain date in abscissa ?

I tried many things including this:
AGGREGATE(%TIMERANGE([AccountCreationDate].[H1].[MonthYear].&[190001],[AccountCreationDate].[H1].[MonthYear].CURRENTMEMBER) ,[Measures].[%Count])

But I don't get the right result because the date in abscissa creates a filter on the first date.

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This post provides further detail on the suggestions from the DeepSee Troubleshooting Guide about what to do if a user is not able to view a listing in a DeepSee cube, but instead sees errors like this:

ERROR #5540: SQLCODE: -99 Message: User <username> is not privileged for the operation [zfindStatement+118^%SQL.DynamicStatement.1:<namespace>] (8)

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You may experience errors executing Java programs that rely on the JAVA_HOME environment.

For example when Create PDF from this pivot in DeepSee or in this case, outputting a Zen Report as PDF.

You can verify the PDF generation configuration by clicking on the Verify Now button on the Management Portal System > Configuration > Zen Report Settings page:

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I tried using the DeepSee Troubleshooting guide but the suggestions weren't working. Let's say that the source data we are using to build the cube on has a value out of range. This would cause the cube build/update to fail. How do I see the error log that explains which field has the value out of range? Please be detailed on exactly what command I should enter and where I should enter it in.

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I know per documentation (pasted below) to set the DSTIME parameters for the base class of a cube. If that base class has a property that is another class, do I have to add the DSTIME parameters to that secondary class?

Documentation says the following in a section titled "Enabling Cube Synchronization:"

Before you can synchronize a cube, you must enable the cube synchronization feature for that cube. To do so:

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I am trying to calculate a dimension percentage for WFRole on a child cube named MbMRouteHistoryInitiatorObj joined to a parent cube named MbmQaSObj by using a calculated member dimension within MbmQaSObj.

If I use the calculated member dimension value expression of [WFRole].[H1].[WFRole].CurrentMember/ [WFRole].[All WFRole].%ALL in the child cube MbMRouteHistoryInitiatorObj, the percentages work correctly.

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The DeepSee Shell Best Practices Series - Example of using the MDX subquery flag in the DeepSee Shell

We have different flags for DeepSee advisors to look into the execution details and the methods DeepSee is using to do calculations.

flag [flagname] [on|off] – Turn a diagnostic on or off.

flag cmbr on|off – Show current member processing.

flag compound on|off – Show rewrite of compound queries.

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Question
· Nov 23, 2016
DeepSee: Filtering a filter

When creating a filter located on a dashboard that targets all, is there a way to narrow that filter down?

For example, in our data we have some dates that are well out of range due to data quality issues, but they still appear in the drop downs. Is there a way to say, only make available the below dates in the filter?

Another example, If we want to only look at Emergency data, it still provides all the wards for inpatient activity and activity in other hospitals, meaning, to get to just the Emergency wards you have to scroll through everything?

Hope that makes sense.

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Hello there Intersystems Developer Community,

This year while at the Global Summit, I came to learn of a component that Stephen Morrison of Intersystems had written that was capable of infusing SVG content into a PDF document. Apparently Stephen was approached about this and was amenable to sharing the code with us as we have recently encountered a similar need. I'm hoping this post will lead to the sharing of this utility code, so that we can determine if it will indeed suit our need.

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The DeepSee Shell best Practices Series - Execute an MDX query in the DeepSee Shell with/without results cache

This cache is different from cache reset. Cache reset clears everything in the namespace but “cache off” only clears the cache in ^DeepSee.Cache.Results and ^DeepSee.Cache.Axis global node for the corresponding cube. The difference is quite smaller in the case as below, but in some cases it can be a big difference.

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