#Developer Community FAQ

Hi Community,

Sometimes you may need to merge multiple accounts or simply update the email address you use across the different portals in the InterSystems Developer Ecosystem. Since each portal works a little differently, here’s a guide to help you through the process.

Change your email

If you’d like to use a different email (for example, use a work email instead of a personal one, or vice versa), here’s how to update it across the portals:

1. Update your email in InterSystems SSO. To do this:

• log in to login.intersystems.com
• choose Options - Change Email

• follow the prompts on screen to change your email

>> Udated guide <<

Hey everyone,

Need to change your PRIMARY email address (login email) and not lose all your activity on the Developer Ecosystem resources: Community, Global Masters, and Open Exchange?

It's easy! We will take care! 

1️⃣ We will correctly transfer all your information from the old DC account to the new one.

All your posts, comments, mentions, likes, etc. will be saved on the new account.

2️⃣ If you are a member of Global Masters, your level, badges, points, etc. will also be transferred to your new account.

Hi Community, 

If you've decided to leave the InterSystems Developer Community, we're sorry to see you go! This guide will walk you through the steps to permanently delete your account.

⚠️ Before you begin: please note that deleting your account is irreversible. If you simply want to stop receiving notifications, consider updating your notification settings. 

How to request account deletion:

Our goal on the Developer Community is to foster a high-quality, trustworthy, and original body of technical content created by and for developers. While AI tools like ChatGPT can be helpful in the writing process, we expect all published content to reflect authentic expertise and personal understanding. If you have any questions or wish to discuss your coding problem with an AI, consider using our Developer Community AI chat.

Acceptable Use of AI

We recognize that AI tools can assist with editing and clarity. You may use them in the following ways:

• To fix grammar, spelling, and punctuation.

Hi Community!

We know how frustrating it can be to receive a lot of emails (and we definitely don't want to add to your load), so here is how you can set up email notifications for the InterSystems Ideas portal.

By default, all registered users are subscribed to all categories of ideas. To change this, just enter your Ideas Portal profile, select "Edit Profile," then click inside the item "Weekly summary email," click on "Categories to highlight" and choose what you're interested in.

Hey Community!

We know that you love to brag about your achievements! To make it even easier for you, we've implemented the data exchange with Credly: all InterSystems and Developer Community badges and certifications you have on Credly will be visible in your DC profile after your Open Exchange apps and before your Global Masters badges.

Hey Community,

Do you want to get help, discuss an interesting feature, make an announcement or share your knowledge? In this post, we will tell you how to do it all.

To make it easier to navigate this "how to" just follow the contents:

• General guidelines
• Question
• Article or Announcement
• Discussion

General guidelines

To begin, you need to click on the "New post" button in the top menu of the Developer Community site:

After that, you will see the editor that will give you the choice of creating a Question, an Announcement, an Article, or a Discussion. Different types of posts have their own sets of mandatory and optional fields. 

Hi Community!

We have a couple more things to share with you about the workings of the Tags and Groups on the Developer Community.

First of all, if you're curious about where you can find the list of all Tags and Groups, it's in the Menu -> Posts -> Tags

Hey Community!

Today we've decided to shed light on another important topic that, apparently, stupefies some of you. It's the usage of Groups and Tags. The former is required, but the latter is not.

When you're creating a post, there are two seemingly similar fields after the body area - Group and Tags.

Hey Members!

We know there are times when some of you are looking for new team members. So here is a short tutorial on how you can place your job opportunities on the Community to attract the best employees ever!

First of all, you need to add a tag Job Opportunity.

Hey Developers,

You may have already seen the article about creating a post on the Developer Community where you can find general info about creating posts. Still, we've decided that adding a post that focuses solely on the questions can be beneficial. So let's concentrate on how to pose questions.

First of all, let's talk about giving a post a good title. Choosing a good title for a question is essential to attract the right audience and increase the likelihood of getting helpful answers. Here are some tips to help you craft an effective title:

Hey Community,

Here is a short article about how to embed a video into your post.

Hi Developers!

We know you joined the Community to connect with others and network or to share your knowledge and ask questions. To make it easier for everyone to learn a bit more about each other we'd like to ask you to fill in your bio and add a bit of info about yourselves.

Hey Developers,

If you wish to know how you're doing in the Community and see your stats, you don't need to scroll through all your posts in your profile (though it is also possible). You can use the Online Analytics Dashboard. In it you can see your own detailed statistics for the current week, month, and all time, including:

• number of views, likes, comments, followers
• timeline graphics of views, likes, actions with your posts, comments
• a table containing info about views, comments, and likes for your every post

Hi Community,

If you wish to share with others your solution/tool and/or your company services which are connected to our products, we will be happy to organize a webinar for you to promote it. We will organize your webinar without any fuss on your side, you just need to tell us what you want to talk about and when you want to do it.

From its side, InterSystems team will:

Hi Community,

You probably have already seen this abbreviation SSO on different InterSystems sites: Community, Learning Portal, Global Masters, etc. It basically stands for Single Sign-On. This means that you need only one set of login and password and you can access all the Developer Ecosystem resources.

Hello Community!

You may have already encountered mentions of your fellow members in other posts and here is a tutorial on how you can do it yourself.

Hey Community!

There are occasions when you really need to get in touch with a member of our Community a.k.a. author of a post or developer of a particular project, to discuss something, catch up, or whatever. And exactly for this reason, we have Direct Messages where you can send a message directly to a specific person or even have a group chat!

Hi Community!

We know that sometimes you may need to find info or people on our Community! So to make it easier here is a post on how to use different kinds of searches:

• find something on the Community
• find something in your own posts
• find a member by name

Hi Community,

Some of you would like to share an event (online or offline) with others on our Community and here is a how-to on how to actually create an Event to invite your fellow members.

The main challenge when creating an event is to fill in all the necessary pieces of information in the right places. So let's look at what needs to be done.

Hello Community,

Some of you have passed the InterSystems Official Certification and would like to get a nifty green tick on your profile avatar  

and all your certificates in your DC profile so that others know that you know... you know what we mean 

So, to add certification to your DC profile, you need to take 3 easy steps:

1️⃣ Go to your DC profile 

2️⃣ Go to the InterSystems Certification section

3️⃣ Click on the Load my certification(s) button 

and that's it!  

You know several languages and wish to share your knowledge with users in different parts of the world who don't speak English?

Now it's your time to shine! 🤩

With our Developer Community, it is easy to link your original article and its translation in a different language (or even ask for a translation).

So let's talk about creating your own translation:

Hi Community!

You've possibly noticed ES switcher in articles.

If not - we recently introduced the option to switch to the Spanish version of the article. 

Hi Community!

We've introduced Direct Messages on InterSystems Community.

What's that? 

Direct message(DM) is a Developer Community feature which lets you to send a direct message to InterSystems community member you want. 

How to send it?

Open member's page, and click "Send Direct Message". Like here:

Hi Community!

Recently we added polls in DC functionality.

How to add it?

Create a usual post. Go below to the bottom of post settings and click on

Then fill the question and options for the poll.  See the animated gif:

Hi!

Sometimes you need to put formatted ObjectScript in a post.

To do that put the code into the editor, select it and click on ObjectScript button.

Once you save/preview the post the code will be highlighted as ObjectScript.

See the gif:

If you use Markdown editor, you can highlight ObjectScript if you place the code inside two tags: <pre><code> .... your code... </code></pre>

Hi!

You can insert an image in a post with via three ways:

1. Upload it from disk

Drag-n-drop image from your disk to a post and adjust the width after that.

2. Copy and paste from clipboard

Copy the image to a clipboard (Ctrl+C) e.g. from another web page or from any text editor and paste it into the post.

See how it works:

Hi, Community!

Today there are two main settings for your email notification subscriptions.

1. Subscribe to all new posts, all comments, all answers

You can do it in your subscription settings in the Content Types. Click on My Account, go to Subscriptions and click on Content types tab:

In this case, you'll get only one notification for every new article or question posted on DC and every answer and comment if you checked this option.

Here are some recipes with this option.

1. Receive all the new posts notifications (without answers and comments in it):

Turn on Post checkbox.

2.

When posts are displayed on the DC homepage they only show the first part of each post. This part is known as the teaser, or the trimmed version. The DC software does its best, but without being given any hint by you it can sometimes produce teasers that are of limited value, e.g. "Hi!"

When composing your post, the Preview button lets you see what the teaser will look like.

Hi!

Today DC supports the notifications for the posts' updates. It means if someone changes the post text, title, group or tag you can be notified about that.

But this notifications just inform that there were updates, but do not show what exactly was changed in the post.

So through this, you can get the notifications for the posts from previous years without any reason what's happened.

I would suggest to turn off this types of notifications until we'll implement the details in notifications, what exactly was changed in the post and why did you get it.