One of our Departments are claiming that we are loosing HL7 messages that are sent from their Vendor's system to Ensemble.
I know interfaces 101 if we have no record of the message then we never received it, however they are insisting they are sending it.
I asked them to provide the ACK's if they sent the messages but Ensemble had no corresponding Message Control ID (MSH.10) .
Currently I have the following settings...