Currently we are using Health Share 2015.2.2, and looking to upgrade to the latest version in the next month.
From what I understand we have to upgrade to 2017 or 2018 prior to going to 2019.1 since 2019.1 is on the IRIS platform.
In trying to outline my steps in the upgrade process I came up with a question.
- Can a Full System Backup from 2015.2.2 be restored into 2019.1?
- Do I have to restore the 2015.2.2 back up into 2017 or 2018, then do the 2019.1 conversion?
Has anyone had experience with this? or should I open a ticket with WRC?