Johnatan Almeid... · Mar 13

Permission error when accessing production

We are trying to access production through port 80 but we are getting the following error: "You do not have permission to perform this action", even accessing with users who have full permissions, _SYSTEM, SuperUser...

And with this we were unable to load any configuration of any component.




Product version: IRIS 2022.1
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could you please elaborate more on this?

Do you have webapp/webgw/apache configured correctly? Is the web application configured as a REST or as a csp application? is there anything in the apache log? and in the webgw log?