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18+ experience with InterSystems products, in different sizes of projects, different countries, and different fields except for healthcare.

Melbourne, VIC, Australia
Member since Dec 4, 2015
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No one is expecting that this way is replacing WRC. It's expected that WRC is keep everything private for everyone safety. When it comes to Ideas portal, originally all ideas was public and when Bug reports added there, would think about public too. And anyway ideas portal for bug reports would mean only open source projects where no sensitive data expected, and you could provide a note about it.

Such issues reported through Ideas portal, could be considered as known issues. And may be able to provide workarounds, if InterSystems would not fix it.

Unfortunately after so many years of interaction with InterSystems I can say, if someone without support will report about issues with InterSystems products, those issue will be forgotten. WRC quite fast responses, you are not on support. And I stopped using any form of private reporting. Only public exposure can help in resolving issues. Even projects such as InterSystems Cloud, where a bit different a way of support, it's quite difficult to get support.

As I expected no one gonna resolve bugs reported there, InterSystems is very busy on taking over my projects
I've already implented it a while back and faced bugs in the Driver, I'm asking to solve
Project that I implemented 3 years ago, and did not have any big issues, except that due to issues in IRIS SQL, now somehow does not suit InterSystems
But now InterSystems has decided to make its own SQLAlchemy, I wonder how they are going to do it without solving driver issues

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